All members sign and agree to these membership policies before acceptance into the studio!

 

School-Year Lesson Policies

September 4, 2023 - June 7, 2024

 

Student Absences

 

When choosing a lesson time, please consult all family, medical, academic, sports and arts calendars. Missed lessons affect the student's progress. More than 2 consecutive missed lessons with less than 2 hours notice will result in removal from the studio.

 

Please inform us at least 2 hours before a scheduled lesson if you need to miss your weekly lesson for any reason. Lessons canceled less than 2 hours before the scheduled time will be forfeited with no make-up or credit. Lessons may be canceled through the Student Portal or by informing the teacher.

 

Please communicate any issues or concerns that may be affecting your ability to attend lessons. Students should arrive on time with all lesson materials. Lessons that begin with a late student arrival will still end at the scheduled end time so that other students are not impacted.

 

In the event that you need to miss a lesson, you may make-up up to 4 lessons during a school year. Make-up lessons will be offered once each month on a designated “make-up day”. These dates will be announced in the monthly studio email and on your Full-Blown Trombone calendar. Different teachers may have additional group make-up classes available, and you can find these as well on the student portal. Make-up days will utilize virtual lessons (Zoom). At our discretion, we may provide group make-up lessons. Make-up credits may not be used for a regularly-scheduled lesson. (See “Make-Up Days” below.) Students may make up an additional 2 lessons per school year if the cancellation is due to participation in their school concerts.

 

There will be no refunds or credits. Unused make-up lessons will expire at the end of the current school year, June 7, 2024. Lesson cancellations beyond the first 4 of the academic year will be forfeited with no make up lesson.

 

Make-Up Days

We understand that you may need to miss an occasional lesson. For your convenience, we've already scheduled one make-up date per month. As long as you notified us at least 2 hours before your missed lesson and are within your first 4 missed lessons of the year, you may sign up for any make-up lesson throughout the year with any teacher!

 

Please sign up for lessons on make-up days 24 hours in advance. It is the responsibility of the student or parent to schedule these. The easiest way to sign up for a make-up day is by registering via the Student Portal on www.fullblowntrombone.com. These make-up lessons may be taught by a cooperating teacher instead of the student's regular teacher.

 

If the make-up date you would like is going to be taught by a teacher other than your student's normal teacher, you'll need to email us to sign up at fullblowntrombone@gmail.com. (The Portal won't let you use a make-up credit with a different teacher, but we will!)

 

Mid-year modification

Students who join the studio January 1st or later will have the opportunity to make up 2 absences for the remainder of their school year and an additional 1 absence for school concerts. The Make-up policies above apply.

 

No-Shows

If you miss a scheduled lesson without notifying us at least 2 hours in advance of your appointed lesson time, the lesson will be forfeited with no make-up. This also applies to non-traditional types of lessons: If we have a virtual lesson scheduled and you do not show up on Zoom, you will be classified a “no-show”. If we have an in-home lesson scheduled and you do not answer the door, this will be classified a “no-show”.

 

Practice

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Practicing is crucial to success. Chronic failure to practice may result in removal from the studio.

 

Scheduling

 

The schedule for the school year will be constructed in August. Your lesson time will remain the same from September through June. There may be certain exceptions should your instructor's availability change. If you require a schedule change in the middle of the academic year, we will try to accommodate your request but cannot promise that another space will be available. Please make every effort to schedule other activities around your lesson time.

 

Payment for Regularly Scheduled Lessons

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Each family will need to have a card on file with us. On the 1st of each month, you will be emailed an invoice, and the card will be automatically charged for the month's tuition. This requires no monthly action from you. You will be charged for all available lessons for each month.

 

Late Payment

If for some reason your card is not able to be charged, we will contact you. A late fee of $10 per week will be added to your account for every week that you are late on your lesson payment. If we are not able to collect payment prior to your second lesson of the month, lessons will be temporarily suspended until we can sort out the payment.

 

Holidays and Teacher Absences

 

You will not pay for any lesson that we have designated as a holiday break. Most holiday breaks will coincide with that of the area's public school calendar, but they may not coincide exactly. Please check your Full-Blown Trombone calendar for these dates. You can find the calendar on the student portal and linked in every monthly newsletter.

 

Your regular teacher will occasionally need to miss a lesson due to professional performance opportunities, family obligations, and/or sickness. In the event of such a teacher absence, a different instructor may substitute for the regular teacher. Lesson policies will still apply. The teacher may also choose to reschedule to a mutually agreeable time. Once you both agree on a rescheduled lesson time, regular attendance policy stands.

 

Leaving Full-Blown Trombone

 

If you wish to discontinue lessons, you need to finish out the month you have paid for and notify Full-Blown Trombone LLC by email at fullblowntrombone@gmail.com by the 20th of the month prior to your leaving. For example, if you need to leave the studio effective March 1st, then you need to finish out your February lessons and email us by February 20th to avoid being charged for March's lessons.

 

There are no refunds. Any unused make-up lessons will be forfeited. Unused makeup lessons may not be used as credits when leaving the studio or at any other time. They can be used only on designated make-up days while you are a member of Full-Blown Trombone.

 

Any break in paid lessons, even temporary, will constitute “leaving Full-Blown Trombone”. Lesson times cannot be held in the event that you leave the studio, even on a temporary basis.

 

Inclement Weather

 

In the event that the public schools in your area have closed early, canceled school, or canceled all after-school activities due to inclement weather, we will automatically revert to Zoom lessons for the day at normally scheduled lesson times. Normal lesson policies apply. If you do not have Zoom, you can easily download it for free. These lessons follow the same absence policies as traditional lessons.

 

In-Home Lessons

 

There must be an adult present in the home in addition to the teacher and student during in-home instruction. If an adult is not present in the home at the scheduled lesson time, the instructor will leave and the lesson will be forfeited without make-up opportunity or credit. The lesson must happen in a public area of the house.

 

Lesson times may vary slightly week-to-week according to unpredictable traffic, but students will receive the full lesson duration from the time of the instructor's arrival.

 

Zoom Lessons

 

For the protection of all students and teachers, please set up your device in a public area of your home for Zoom lessons. There must be an adult present in the home at the time of the lesson. If you're having technical difficulties, please call or email your teacher as soon as possible to let them know. Students may join their Zoom lesson by using the link in reminder texts and/or emails or by logging onto the student portal and using the “join lesson” button.

 

Lessons in an Instructor's Home Studio

 

There must be an adult present in the home studio in addition to the teacher and minor student during instruction in an instructor's home studio. The adult must also abide by the Health Guidelines for in-person lessons listed below.

 

Health Guidelines for In-Person Lessons

 

If you choose in-person lessons, you agree to abide by the Full-Blown Trombone Health Guidelines here: https://docs.google.com/document/d/1_DNzhrQvKciuaztkUDqgJWi2S0E5wNp-YBEcb-SyxC0/edit?usp=sharing

 

 

Summer Lesson Policies

June 8 – August 31, 2024

 

Student Absences

 

Lessons during the summer operate in a slightly different manner to school-year lessons. Students or parents may sign up for open lesson slots, regular or occasional, using the online student portal. Weekly lessons are NOT required.

 

Please inform us at least 24 hours in advance of the lesson if you need to cancel a scheduled summer lesson. You can do so by emailing fullblowntrombone@gmail.com or canceling the lesson on the portal. Lessons canceled less than 24 hours before the scheduled time will be charged to the family's account with no make-up.

 

Payment for Regularly Scheduled Lessons

 

The lesson fee is the same as the school-year fee listed above, unless there is a change in lesson length or “in-home” status.

 

Each family must have a card on file for tuition. On the first of each month, each family will receive an email invoice for the following month's scheduled lessons and the card on file will be automatically charged. The only exception is June; June's summer lessons may be billed on the first week of summer lessons, so you may see two charges for June lesson to your card – one for the school-year lessons and one for summer lessons. If you register for any lessons after the 1st, those lessons will be carried over to the balance of the next month. Please email fullblowntrombone@gmail.com with any billing issues as soon as they may arise.

 

Late Payment

Monthly tuition is due on the 1st of each month through an automatic charge or your card on file. A late fee of $10 per week will be added if your card on file is unable to be charged.

 

The school-year policy sections above titled “Teacher Absences”, “Health Guidelines for In-Person Lessons”, “Zoom Lessons” & “In-Home Lessons” apply unchanged to summer lessons as well.

 

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